Folks who are ordering stuff online will have their shipments picked and packed during store opening times. The product detail page usually states something like "ships within 2 - 5 business days" - business days do not include Japanese public holidays. "Ships" means when Japan post picks up your parcel from our store and not when it arrives at your doorstep.
We pool together feedback on how folks discover our brand so when ordering, if you leave a note mentioning how you came across Smart Doll, your order is likely to be given priority over folks who ordered before you but didn't leave a note.